Privacy Policy

Effective Date: 1/1/2025

Introduction

4Thirteen Group Sdn Bhd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of information from users:

a) Personal Information

When you interact with us, we may collect personal information, including but not limited to:

Name
Email address
Phone number
Company name and position

b) Non-Personal Information

We may also collect non-personally identifiable information, such as:

Browser type and version
IP address
Pages visited on our website
Date and time of visits

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our services
To communicate with you, including responding to inquiries
To improve our website, services, and user experience
To send promotional emails, offers, and marketing updates (with your consent)
To comply with legal obligations

3. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners to provide certain services, including:

Technology providers for website hosting and analytics
Third-party marketing and advertising partners (only with your consent)
Legal and regulatory authorities if required by law

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These may include:

Session Cookies: To recognize you during your visit
Analytics Cookies: To analyze website traffic and user interaction

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or storage is completely secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Withdraw consent for data processing
Request data portability

To exercise these rights, contact us at sales@4thirteen.com.my.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “1/1/2025”.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

4Thirteen Group Sdn Bhd
26-2, No 1, Jalan Pengaturcara U1/51A, UOA Business Park 40150 Shah Alam, Selangor, Malaysia
sales@4thirteen.com.my+60 358 871 946